Umair Haque / Bubblegeneration
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Design principles for 21st century companies, markets, and economies. Foreword by Gary Hamel. Coming January 4th. Pre-order at Amazon.


 
Friday, May 28, 2004


Yahoo's adding anti-spyware from PestPatrol to it's toolbar. This is a nice move; it's something that speaks to the evolving dot-com value equation - and it actually solves a big part of it. This is doing what toolbars were supposed to: slash the transaction costs of surfing the web.

But I still have a suspicion they'll find a way to destroy this value, by making this feature so inaccessible, or difficult to use - they'll find a way to pile transaction costs on top of it - that's their core incompetence.

-- umair // 6:16 PM // 0 comments


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